Return and Refund Rights

Right of Withdrawal

Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional in nature.)

Withdrawal Notice

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day:

- on which you, or a third party designated by you who is not the carrier, took possession of the goods, provided you ordered one or more items as part of a single order and these are delivered together;

- on which you, or a third party designated by you who is not the carrier, took possession of the last item, provided you ordered multiple items as part of a single order and these are delivered separately;

- on which you, or a third party designated by you who is not the carrier, took possession of the last partial shipment or piece, provided you ordered goods that are delivered in multiple partial shipments or pieces.

To exercise your right of withdrawal, you must notify us:

Ganzhou Rueizu Lightweight Technology Co., Ltd.

Gongye 4th Road, Xincheng Industrial Community, Dayu County, Ganzhou City, Jiangxi Province, P.R. China

Tel: 0086-797-8788078
Web: www.rueizu.com
Email: info@rueizuwheels.com

by means of a clear declaration (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning goods that can be shipped by parcel, as well as the direct cost of returning goods that cannot be shipped by parcel. The cost of returning goods that cannot be shipped by parcel is estimated at a maximum of approximately EUR 60.00.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusions and Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

- for the supply of goods that are not prefabricated and for the production of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;

- for the supply of goods that may deteriorate rapidly or whose expiry date would be quickly exceeded;

- for the supply of alcoholic beverages whose price was agreed upon at the time of conclusion of the contract, which cannot be delivered before 30 days after conclusion of the contract, and whose actual value depends on fluctuations in the market which cannot be controlled by the trader;

- for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts:

- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;

- for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;

- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.